Privacy

Let’s Thrive (LT), HQreates, 27-09-2024

General

This privacy policy applies to the use of the website and the services provided by Let’s Thrive (by HQreates). The start date for the validity of these conditions is September 27, 2024, with the publication of a new version, the validity of all previous versions is canceled. This privacy policy describes which data is collected by us, what this data is used for and with whom and under what conditions this data can possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regards to the personal data you provide us with.

If you have any questions about our privacy policy, please contact us. You can find the contact details at the bottom of this statement.

Introduction

Let’s Thrive processes your personal data carefully, securely, and confidentially.   We are committed to protecting your privacy. The rules on protecting your privacy are laid down in the General Data Protection Regulation, with the Personal Data Protection Authority supervising compliance with the law. LT acts within the framework of the law.

Privacy statement structure

LT is responsible for processing your data, which it receives in the performance of various activities. In the sections below, we describe which personal data we process and why we do this. We also explain which services we process the data for, and on what basis we can do so. The sharing of data with other parties is explained, as is the processing of personal data outside the EU. The security of personal data is addressed together with retention periods. Finally, a section has been added about your rights as a data subject and the possibility of lodging a complaint or contacting WOYT.

What are personal data?

Personal data are any data that can be traced back to a certain person. Examples include your name, address, phone number and email address. Personal characteristics, too, can be classified as personal data.

Are you obliged to provide personal data?

In some cases, yes. If you decide to use our services or order a product from us, these data are necessary. Only then can the contract be concluded, and we can deliver the products.

What about data collected from others?

Inside the web store, LT does not collect data from third parties. The only data we process are the data we receive from the data subjects themselves.

Who is the controller of personal data?

When ordering products, LT is the legal data controller. If you have any questions about our privacy statement or matters relating thereto, please send an email to the following email address: hello@letsthrive.online.

What personal data do we use for our services and products?

Several services and plug-ins are used for the website and the operation of the website (www.letsthrive.online). Below is an explanation of how to use these services and plug-ins.

Cookies

Cookies are used for the best possible operation of these websites. This statement first explains what cookies are. Then it will be discussed which cookies are used and why.

Cookies are small text files, which ask permission to be placed on your computer by websites you visit. Your web browser may allow you to erase the cookies, block all cookies or receive a warning before a cookie is stored. We use cookies to:

• Measure the use of our pages with the aid of Google Analytics

The cookie is used to store the IP address of your machine and will not contain any data personal to you.

Social Media buttons

The various social media channels use code, with which they place cookies via the site. These social media channels collect information that they can obtain through the cookies. Read the privacy statements of the social media channels used by LT to find out what they do with the collected information.

Downloads from our website

You can buy an e-book from our website. For this we ask for your email address so that we can send you the aforementioned items. Based on the e-book and checklist, we can send you e-mails about our services. You can always unsubscribe or object to this.

Pay

We use an online payment service to make a payment as easy as possible for you. This allows you, for example, to pay for your order with Ideal or a credit card. To make this possible, your payment details, IP address, internet browser, device type and in some cases name and address details are shared with them. We do not see this information.

Accountancy

We must keep accounts for our company. We use an accounting program for this. Here we collect the invoices that are created after you placed an order. As a result, your name and address details are known to our accounting program.

On the basis of which principles do we use your data?

In order to be able to store and use your data, LT must have a basis. You can see this as a condition that is necessary to be allowed to process data. The basis (s) for us are:

The data e-mail address, name for the online offer and payment data are necessary for the execution of the agreement that has been entered into with you. The name and address details are sometimes necessary for sending an information package, which we will explicitly inform you about when registering.
The (company) name and name and address details are necessary for compliance with legal obligations under tax law.
We ask permission from you to send the e-book or checklist. You can always withdraw this permission.
We have a legitimate interest in sending direct marketing to existing customers. In any form of direct marketing that will be sent, we will weigh up our marketing interests against the privacy damage of you.

Do we share the data with other parties?

LT does not sell your data to third parties and will only provide / deliver it if this is necessary for the execution of the agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, LT enters into a processor agreement to ensure the same level of security and confidentiality of your data, as it does itself. LT remains responsible for these processing operations.

What is the retention period of my data

LT does not store your data longer than is strictly necessary to achieve the goals for which it collected your data. The retention period (s) are:

The data required to comply with the administrative obligations arising from legislation and regulations will be stored for 7 years after the invoice has been paid after completion of the assignment.
In the case of digital services (downloads and online programs or other online offerings), a legal retention period of 10 years applies.
All other data, which is not stored for the legal administration obligation, the account or the created user, will be deleted six months after the conclusion of the agreement.

What are my rights

You have the right to view the stored personal data, to correct it, to have it deleted, to have it transported to another company that needs your data, to minimize it to only the data that is necessary and you have the right to object against the storage of the data. If you want to use one of the rights mentioned above or if you have a question, please contact us.

LT however, does not affect the use of data by social media channels.

Security of data

LT takes the protection of your data seriously and therefore takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact us

What if I have a complaint?

LT considers it important to have satisfied customers. Even if we do everything we can to ensure this, it may be the case that you as a customer are still not satisfied. If you are concerned about the protection of your personal data, you can lodge a complaint with the Personal Data Protection Authority. You can do this via: https://autoriteitpersoonsgegevens.nl/en/contact-dutch-dpa/contact-us

How to contact us

If you have any questions, wish to make a complaint or have any comments, please contact hello@letsthrive.online. HQreates is registered in The Netherlands at the Chamber of Commerce under number 70249954.